Terms & Conditions

Welcome to ik99, your trusted online casino and sports betting platform serving Bangladesh. These Terms & Conditions ("Terms") govern your access to and use of the ik99 website, mobile platform, games, and all associated services. By creating an account, logging in, or placing a wager on ik99, you confirm that you have read, understood, and agree to be legally bound by these Terms in their entirety.

ik99 reserves the right to amend, update, or replace these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Material changes will be communicated to registered users via email or platform notification where reasonably practicable.

👤1. Eligibility Requirements

Access to and use of the ik99 platform is strictly limited to individuals who meet all of the following criteria. ik99 does not permit participation by persons who do not satisfy these requirements, and any account found to be in violation may be suspended or permanently closed.

• You must be at least 21 years of age at the time of registration.
• You must be a natural person with full legal capacity to enter into a binding agreement.
• You must not be accessing the platform from a jurisdiction where online gambling is explicitly prohibited by law.
• You must not be acting on behalf of another person or entity without explicit written authorization from ik99.

📝2. Account Registration

To access betting and gaming services on ik99, you must register a personal account. Each user is permitted to hold only one active account. Opening duplicate or multiple accounts is prohibited and may result in all related accounts being closed and balances forfeited.

• You must provide accurate, current, and complete personal information during registration, including your real name, date of birth, valid phone number, and a functioning email address.
• You are solely responsible for maintaining the confidentiality of your login credentials. Never share your username or password with any third party.
• ik99 may require identity verification (KYC) documents at any stage — including before processing a withdrawal. Accepted documents may include national ID, passport, or driving licence.
• ik99 reserves the right to refuse registration or close any account at its sole discretion, without being required to provide a reason.

All account credentials and session data are encrypted using SSL technology. You are responsible for all activity that occurs under your account. If you suspect unauthorised access, contact our support team immediately at [email protected].

💰3. Deposits & Withdrawals

ik99 supports a range of local and international payment methods tailored for players in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT). We are committed to fast, reliable payment processing so your funds are always accessible when you need them.

• Accepted deposit methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other major Bangladeshi banking institutions.
• Minimum deposit and withdrawal thresholds apply and are displayed on the relevant payments page. These amounts are subject to change without prior notice.
• Withdrawals will only be processed to a payment account that is registered in your own name. Third-party payment transfers are strictly prohibited.
• ik99 reserves the right to delay or withhold any withdrawal pending completion of KYC verification or investigation of suspicious activity.

ik99 does not charge internal processing fees on standard deposits or withdrawals. However, your payment provider or bank may apply their own transaction charges, for which ik99 accepts no responsibility. All currency conversion losses arising from non-BDT transactions are borne solely by the account holder.

🎁4. Bonuses & Promotions

ik99 offers a range of bonuses and promotional offers including welcome bonuses, reload bonuses, free spins, and cashback deals. All promotional offers are subject to specific terms that will be published alongside the relevant offer. In the event of a conflict between these general Terms and the specific bonus terms, the specific bonus terms shall prevail.

• Bonuses are credited to your account as bonus funds and are subject to wagering requirements before they can be converted to withdrawable cash.
• Wagering requirements, game weightings, time limits, and minimum odds restrictions will be clearly stated in each individual offer's terms.
• ik99 reserves the right to withdraw, modify, or cancel any bonus or promotional offer at any time. Users who have already met the bonus terms at the time of cancellation will not be disadvantaged.
• Bonus abuse, including but not limited to arbitrage betting, coordinated play, or exploitation of system errors, will result in forfeiture of all related bonus funds and may lead to account suspension.

🚫5. Prohibited Activities

The following activities are strictly prohibited on the ik99 platform and constitute a material breach of these Terms. ik99 actively monitors accounts for suspicious behaviour using a combination of automated and manual review processes.

• Using automated software, bots, scripts, or any artificial intelligence tool to place bets, interact with games, or manipulate outcomes in any form.
• Engaging in money laundering, fraudulent chargebacks, or depositing funds obtained through unlawful means.
• Colluding with other players, sharing account access, or operating syndicate betting schemes designed to exploit the platform.
• Attempting to reverse-engineer, hack, disrupt, or interfere with the technical infrastructure or security systems of ik99.
• Creating or using accounts for commercial purposes, including marketing third-party services through the ik99 platform without prior written consent.

ik99 will take immediate action upon detection of any prohibited activity, which may include instant account suspension, cancellation of pending withdrawals, forfeiture of all account balances, and reporting to relevant authorities where legally required.

🧠6. Responsible Gaming

ik99 is committed to promoting responsible gaming across our entire platform. We strongly encourage all users to play within their financial means and to treat gaming as a form of entertainment — never as a source of income. If you or someone you know is experiencing difficulty controlling gambling behaviour, help is available.

• Account deposit limits, session time limits, and self-exclusion periods can be requested at any time by contacting [email protected].
• ik99 complies with all applicable age verification obligations. Any account found to belong to a person under 21 years of age will be immediately closed and all funds returned subject to fraud checks.
• For further guidance on responsible gaming tools, deposit limits, and self-exclusion options, please visit the Responsible Gaming page on this site.

©️7. Intellectual Property

All content available on the ik99 platform — including but not limited to software, source code, website design, graphics, logos, text, game interfaces, data compilations, and trademarks — is the exclusive intellectual property of ik99 or its licensed content providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial purposes only. Any reproduction, redistribution, or commercial exploitation of any ik99 content without prior written approval is strictly prohibited and may constitute an infringement of applicable intellectual property laws.

⚠️8. Limitation of Liability

To the fullest extent permitted by applicable law, ik99, its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, goodwill, or other intangible losses — resulting from your access to or use of (or inability to access or use) the platform or any content thereon.

ik99 makes no warranty that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. The platform and all content are provided "as is" and "as available" without warranty of any kind, either express or implied. ik99 shall not be responsible for any losses arising from technical failures, connectivity interruptions, or third-party service outages.

🔐9. Privacy & Data Protection

ik99 collects and processes your personal data in accordance with our Privacy Policy, which forms an integral part of these Terms. By using the platform, you consent to the collection, storage, and processing of your personal information as described therein. We implement industry-standard SSL encryption and internal access controls to protect your data from unauthorised access, disclosure, or misuse. We do not sell your personal data to third parties. For full details on how we handle your information, please review our Privacy Policy.

🔄10. Changes to These Terms

ik99 reserves the right to revise these Terms & Conditions at any time. Revisions become effective immediately upon publication on this page. The "Last Updated" date at the top of this document will be amended to reflect the date of the most recent revision. Your continued use of the ik99 platform after any such revision constitutes your acceptance of the updated Terms.

If you do not agree with any revised Terms, you must immediately cease using the ik99 platform and, if applicable, close your account. Continued use of the platform following notification of revised Terms will be taken as your unconditional acceptance of those revisions.

🌐11. Governing Law & Disputes

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. ik99 operates as an online platform accessible to players in Bangladesh and applies generally accepted international standards for online gaming operations. In the event of a dispute between you and ik99, we encourage you to contact our support team at [email protected] in the first instance. Our team will endeavour to resolve all complaints fairly and efficiently within a reasonable timeframe. ik99 reserves the right to make all final decisions regarding account matters, bonus eligibility, and wager settlement in accordance with these Terms.

📧12. Contact Us

If you have any questions, concerns, or requests relating to these Terms & Conditions, our support team is available to assist you. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email us at: [email protected]